cn444 Privacy Policy

Who We Are

cn444 operates the website cn444.ws and provides online betting and casino services to players in Bangladesh. When you create an account, make a deposit via bKash or Nagad, or use any feature on the platform, you share personal data with us. This policy explains what we collect, why we collect it, and how you can control it.

We act as the data controller for all personal information processed through cn444. If you have questions about this policy, contact us at [email protected] — our support team is available 24/7.

What Data Does cn444 Collect?

We collect data in three main ways: information you give us directly, information generated by your activity on the platform, and technical data from your device or browser.

We do not collect data you have not provided or that is not generated by your use of our services. We never buy personal data lists from third parties.

How We Use Your Data

Every piece of data we collect has a specific purpose. The table below maps each use to its lawful basis.

Payment & KYC Data — What You Should Know

Bangladesh players most commonly deposit via bKash, Nagad, Rocket, Upay or bank transfer. When you make a transaction, we record your mobile wallet number or bank reference solely to match the payment to your account and to meet anti-fraud requirements.

KYC documents — your NID, Passport or Driving Licence — are required before your first withdrawal. They are reviewed within 12 hours and stored in an encrypted document vault. No KYC document image is shared with payment processors; only a verified/not-verified status flag is passed.

How cn444 Uses Cookies and Tracking

We use cookies and similar technologies to keep you logged in, remember your language preference, and measure which pages are most useful. We do not use cookies to build advertising profiles or sell your browsing history.

Types of cookies we set

• Essential cookies — session management, login state, security tokens. These cannot be switched off; the site will not work without them.
• Analytics cookies — page views and feature usage (aggregated, not linked to your name). You can opt out via the cookie settings link in the footer.
• Preference cookies — language, odds format, notification settings. Deleted if you clear browser storage.

Third-party scripts on the site (for example, live chat) may set their own cookies. Those providers have their own privacy policies, which we link to in our cookie settings panel.

Who We Share Your Data With

cn444 does not sell personal data. We share data only with trusted processors who handle specific parts of the service, and only to the extent necessary.

• Payment processors — bKash, Nagad, Rocket, Upay, and partnered banks receive transaction data to complete deposits and withdrawals.
• KYC verification service — our document review partner receives ID images to confirm identity. They act under a strict data processing agreement.
• Game providers — Sexy Gaming, JDB, CQ9, FA Chai and Red Tiger receive your anonymised player ID and bet data to run games. They do not receive your name, phone number or payment details.
• Fraud prevention tools — IP addresses and device fingerprints are checked against known fraud databases.
• Authorities — we will disclose data if required by a valid legal order or to prevent serious harm.

How Long We Keep Your Data

We keep your data only as long as it serves its original purpose or is required by law.

When the retention period expires, data is securely deleted or anonymised. Anonymised statistics (no names, no account IDs) may be kept indefinitely for internal analysis.

Your Rights Over Your Personal Data

You have the following rights regarding data cn444 holds about you. Submit a request by emailing [email protected] with your registered email address and the action you want to take.

• Access — request a copy of all personal data we hold about you.
• Correction — ask us to fix inaccurate or incomplete details (for example, a misspelled name).
• Deletion — request that we erase your data, subject to legal retention obligations. Note: open balances or active KYC cases must be resolved first.
• Restriction — ask us to pause processing while a correction or objection is under review.
• Objection — object to processing based on legitimate interest, including direct marketing. Marketing opt-outs take effect within 48 hours.
• Data portability — request your registration and activity data in a machine-readable format (CSV or JSON).
• Withdraw consent — pull back any consent you gave (marketing emails, SMS) at any time without affecting previous processing.

We aim to respond to all data requests within 30 days. Requests that are complex or high in volume may take up to 60 days; we will tell you if this applies to your case.

How We Protect Your Data

All data in transit between your browser or app and our servers is encrypted using TLS 1.2 or higher. Data at rest — including KYC documents and payment records — is stored with AES-256 encryption. Access to personal data within cn444 is role-based: support agents can see your account status but not your KYC images; the finance team can see transaction references but not your chat history.

We run regular penetration tests and monitor for unusual login patterns. If a security incident affects your personal data, we will notify you within 72 hours of becoming aware of it, along with clear steps you should take.

Players Under 18

cn444 is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under 18. During registration, you must confirm your date of birth, and KYC verification cross-checks age against your identity document.

If we discover that an account belongs to a person under 18, we will immediately close the account, withhold any balance, and delete the personal data as required by law. If you believe a minor has registered, contact us at [email protected] right away.

Changes to This Privacy Policy

We update this policy when our practices change or when regulations require it. The "Last updated" date at the top of the page reflects the most recent revision. For material changes — for example, a new category of data or a new sharing arrangement — we will send a notification to your registered email address at least 14 days before the change takes effect.

Continuing to use cn444 after a change is notified means you accept the updated policy. If you disagree with a change, you can close your account before it takes effect.

Questions About This Policy

If anything in this policy is unclear, or if you want to exercise any of your data rights, the fastest way to reach us is through 24/7 live chat on the platform. For written requests or formal complaints, use the email below.